1. General Information

• What is Stylin?

  Stylin is a modern Bangladeshi clothing brand dedicated to delivering premium, trend-conscious, and comfortable fashion at accessible prices. Our collections are exclusively available online at stylinfashion.com.

• Do you have a physical store?

  Our primary office and display center are located at Polwel Carnation Shopping Center (4th Floor), Uttara, Dhaka. We serve customers nationwide via our official e-commerce store.

2. Orders & Payments

• How do I place an order?

  Visit stylinfashion.com, browse your desired items, select your preferred size and color, click Add to Cart, and proceed to Checkout. Enter your delivery address, select a payment method, and confirm your order.

• What payment methods do you accept?

  We offer flexible and secure payment options:

  • Cash on Delivery (COD) nationwide across Bangladesh.

  • Mobile Financial Services (MFS): bKash, Nagad, and Rocket.

  • Debit/Credit Cards: Visa, Mastercard, and other supported domestic cards.

• Can I cancel or modify my order after placing it?

  Yes, as long as your parcel has not been dispatched to the courier. Please contact our support team immediately via WhatsApp at +880 1600-767931 or call +880 1773-788438 with your Order ID.

3. Shipping & Delivery

• How much is the delivery charge?

  • Inside Dhaka: BDT 70

  • Outside Dhaka (All over Bangladesh): BDT 130

    (Delivery fees may be waived during promotional free-shipping campaigns).

• How long does delivery take?

  • Inside Dhaka: Within 1 business day.

  • Outside Dhaka: 2 to 3 business days.

• How can I track my shipment?

  Once your parcel is handed over to our courier partner, you will receive a tracking link via SMS. You can also send your Order ID to our WhatsApp support at +880 1600-767931 for real-time tracking updates.

4. Sizing, Returns & Exchanges

• How do I choose the correct size?

  Every product page on stylinfashion.com includes a detailed, garment-specific Size Chart in inches (chest, length, shoulder, sleeve). We recommend comparing these measurements against your best-fitting clothes before purchasing.

• What is your exchange policy?

  If you encounter a sizing mismatch, manufacturing defect, or received an incorrect item:

  1. Notify us within 48 hours of receiving the package via WhatsApp (+880 1600-767931) or email ([email protected]).

  2. The item must remain unworn, unwashed, unaltered, and with all original tags intact.

  3. We will process your exchange promptly.

• Who covers the exchange delivery charge?

  If the exchange is due to a manufacturing defect or our dispatch error, Stylin covers all shipping costs. For customer-initiated size or preference changes, standard courier charges apply.